Service Contracts
Service contracts provide timely management of equipment. This is accomplished by advanced notification with a fixed charge.
1. Basic Contract
Provides complete preventive maintenance management. Proper maintenance reduces need for emergency visits.
2. Extended Contract
Provides emergency visits in addition to preventive maintenance. Parts will be determined by a qualified field service engineer.
3. Customized Contract
Provides flexibility in setting up a fixed number of visits based on need.
4. Phone Support Contract
Provides troubleshooting support to isolate problems and to determine if on-site visit may be necessary.
Request Service
General number:
Toll Free Number for Sales:
Toll Free Number for Service:
909-204-3700
713-329-1600
Fax Numbers
Sales/Service:
Email:
Click here to find contact information for your region.
Customer Service
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The global service department provides quick & accurate repair of analytical instruments.
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Operational & maintenance training is available on site or factory. See News & Events for any scheduled training.
A 24/7 service line is available after business hours and weekends
